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NAO issues key warning over HMRC’s CHIEF customs system replacement
By David Bicknell
Watchdog’s warning over CDS progress illuminated by Amyas Morse comments on impact of system delays on Brexit plans, with potential problems likened to a ‘chocolate orange’ falling apart
Business > Efficiency > News
Pendle agrees 10 year ICT contract extension for channel shift push
By Neil Merrett
Authority will continue to partner with Liberata until 2030 as it looks to provide 65% of its services online within five years; transformation focus will look at council-wide functions
Business > Efficiency > News
UK ranked fourth in new global civil service performance index
By Neil Merrett
Institute for Government findings praise Whitehall for its work on data availability, but urge improvements in areas such as risk management
Business > Efficiency > News
DWP announces jobcentre mergers and council co-location plans
By Neil Merrett
PCS union claims almost one tenth of sites will be closed as department looks to curb estate spending due to increased online use of services such as Universal Credit
Business > Efficiency > News
Taunton and Somerset NHS trust partners with Google's DeepMind
By Neil Merrett
New agreement will focus on streamlining clinical engagement; ICO vows to offer legal advice on partnership as it continues investigation into previous testing of the technology
Business > Efficiency > News
CCS eyes mobile voice and fire service IT aggregated procurements
By Neil Merrett
Mobile Voice and Data Services procurement is set to go ahead from September, with engagement underway to test customer interest in hardware for schools focus
Business > Efficiency > News
AI: the long-term solution to public sector IT efficiency?
By Neil Merrett
As new research finds some public sector bodies looking to adopt AI technology for operational efficiency, local government is bracing for a longer-term, cautious approach to innovation
Business > Efficiency > Features
DWP awards £2.5m appointment booking solution contract
By Neil Merrett
While GDS is understood to have no current plans for a cross department booking solution, DWP has signed a 12 month contract for appointment system to support Universal Credit
Business > Efficiency > News
Voter registration deadline passes without major online service disruptions
By Neil Merrett
‘Register to vote’ service records busiest day for online applications ahead of General Election after GDS vow to learn user demand lessons from 2016 disruption
Business > Efficiency > News
Australian government partners with postal service for ID assurance overhaul
By Neil Merrett
Government seeks to integrate the post office’s identity technology with its systems to support single federated solution to access public and private sector functions
Business > Efficiency > News
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